Legal

Privacy Policy

Last updated: May 2026

1. Introduction

TORONGO (operated by RT Trading, Narayanganj, Bangladesh) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and Services.

2. Information We Collect

• Contact Information: Name and email address when you contact us.
• Transaction Data: Purchase records and payment information processed by Paddle (we do not store card details).
• Usage Data: Basic analytics via Google Analytics 4 (anonymized IP addresses).
• Communications: Records of email correspondence with us.

3. How We Use Your Information

• To fulfill digital product purchases and complete handovers.
• To respond to inquiries and provide customer support.
• To send transactional emails related to your purchase.
• To analyze website traffic and improve our Services (anonymized data only).
• To comply with legal obligations.

4. Payment Processing

All payment processing is handled by Paddle.com, our Merchant of Record. We do not collect, store, or process credit card or payment details directly. Please review Paddle's Privacy Policy at paddle.com/legal/privacy for details on how they handle payment data.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We share data only with:

• Paddle (payment processing)
• Google Analytics (anonymized website usage — opt-out available)
• Email service providers for transactional communications
• Legal authorities when required by applicable law

6. Data Retention

We retain transaction records for 7 years as required by Bangladeshi tax law. Contact and communication data is retained for 3 years or until you request deletion. You may request deletion of your personal data at any time by emailing hasanrashadul50@gmail.com.

7. Cookies

Our website uses minimal cookies — only those required for basic analytics (Google Analytics) and session functionality. No advertising or tracking cookies are used. You can disable cookies via your browser settings without affecting core site functionality.

8. Your Rights

You have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (subject to legal requirements); opt out of marketing communications at any time by emailing us.

9. Security

We implement appropriate technical measures to protect your personal information against unauthorized access, alteration, or disclosure. All data transmission is encrypted via HTTPS.

10. Contact

For any privacy-related questions or data requests, contact: hasanrashadul50@gmail.com